.sv-whatsapp-float {
  position: fixed;
  z-index: 1098;
  left: max(22px, env(safe-area-inset-left));
  bottom: max(22px, env(safe-area-inset-bottom));
  display: grid;
  place-items: center;
  width: 56px;
  height: 56px;
  box-sizing: border-box;
  border: 2px solid #fff;
  border-radius: 50%;
  background: #087f46;
  color: #fff;
  box-shadow: 0 6px 22px rgba(0, 0, 0, .2);
  touch-action: none;
  user-select: none;
  -webkit-user-select: none;
  transition: background .2s ease, box-shadow .2s ease;
}

.sv-whatsapp-float svg {
  width: 32px;
  height: 32px;
}

.sv-whatsapp-float:hover {
  background: #066c3b;
  color: #fff;
  box-shadow: 0 8px 26px rgba(0, 0, 0, .28);
}

.sv-whatsapp-float:focus-visible {
  outline: 3px solid #31251f;
  outline-offset: 4px;
}

@media (max-width: 600px) {
  .sv-whatsapp-float {
    left: max(12px, env(safe-area-inset-left));
    width: 48px;
    height: 48px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .sv-whatsapp-float {
    transition: none;
  }
}

.sv-support-launcher-dock,
.sv-support-launcher,
.sv-support-widget,
.sv-support-admin {
  --sv-support-ink: #31251f;
  --sv-support-muted: #786b62;
  --sv-support-cream: #fffaf4;
  --sv-support-paper: #ffffff;
  --sv-support-copper: #9c604b;
  --sv-support-copper-dark: #754332;
  --sv-support-line: #eadfd5;
  color: var(--sv-support-ink);
  font-family: inherit;
}

.sv-support-customer-avatar {
  margin-bottom: 12px;
}

.sv-support-launcher,
.sv-support-widget,
.sv-support-admin,
.sv-support-widget *,
.sv-support-admin * {
  box-sizing: border-box;
}

.sv-support-launcher {
  position: fixed;
  z-index: 1100;
  right: max(22px, env(safe-area-inset-right));
  bottom: max(22px, env(safe-area-inset-bottom));
  display: inline-flex;
  align-items: center;
  gap: 10px;
  min-height: 58px;
  padding: 8px 20px 8px 10px;
  border: 1px solid rgba(255, 255, 255, .65);
  border-radius: 999px;
  background: linear-gradient(135deg, #a66d58, #804a3b);
  box-shadow: 0 12px 35px rgba(66, 39, 29, .26);
  color: #fffaf4;
  cursor: pointer;
  font: inherit;
  font-weight: 650;
  transition: transform .2s ease, box-shadow .2s ease, background .2s ease;
}

.sv-support-launcher:hover {
  transform: translateY(-2px);
  box-shadow: 0 16px 38px rgba(66, 39, 29, .3);
}

.sv-support-launcher-logo {
  display: block;
  width: 40px;
  height: 40px;
  padding: 5px;
  border-radius: 50%;
  background: #fffaf4;
  object-fit: contain;
}

.sv-support-launcher-dock {
  position: fixed;
  z-index: 1100;
  right: max(22px, env(safe-area-inset-right));
  bottom: max(22px, env(safe-area-inset-bottom));
  display: flex;
  align-items: center;
  gap: 4px;
  max-width: calc(100vw - 24px);
}

.sv-support-launcher-dock .sv-support-launcher {
  position: relative;
  inset: auto;
  min-width: 56px;
  min-height: 56px;
  touch-action: none;
  user-select: none;
  cursor: grab;
  transition: box-shadow .2s ease, background .2s ease;
}

.sv-support-launcher-dock .sv-support-launcher:hover { transform: none; }
.sv-support-launcher-dock .sv-support-launcher:active { cursor: grabbing; }
.sv-support-launcher-dock .sv-support-launcher { width: 56px; padding: 12px; justify-content: center; }
.sv-support-launcher-icon { display: block; width: 28px; height: 28px; fill: none; stroke: currentColor; stroke-width: 1.7; pointer-events: none; }
.sv-support-launcher [hidden] { display: none; }

.sv-support-product-chat {
  position: relative;
  display: inline-grid;
  width: 34px;
  height: 34px;
  margin: 5px 7px;
  padding: 0;
  place-items: center;
  border: 1px solid #d7b6a2;
  border-radius: 50%;
  background: #fffaf4;
  color: #754332;
  cursor: pointer;
  vertical-align: middle;
  transition: background .16s ease, color .16s ease, transform .16s ease, box-shadow .16s ease;
}

.sv-support-product-chat::before {
  width: 13px;
  height: 10px;
  border: 1.7px solid currentColor;
  border-radius: 4px;
  content: "";
}

.sv-support-product-chat::after {
  position: absolute;
  top: 50%;
  left: 50%;
  width: 4px;
  height: 4px;
  margin: 6px 0 0 -7px;
  border-left: 1.5px solid currentColor;
  background: #fffaf4;
  content: "";
  transform: skewY(-35deg);
}

.sv-support-product-chat:hover {
  transform: translateY(-1px);
  background: #925943;
  color: white;
  box-shadow: 0 4px 12px rgba(72, 45, 33, .16);
}

.sv-support-product-chat:focus-visible {
  outline: 3px solid rgba(165, 105, 78, .45);
  outline-offset: 2px;
}

.sv-support-customer-avatar,
.sv-support-message-avatar {
  display: grid;
  width: 34px;
  height: 34px;
  flex: 0 0 34px;
  place-items: center;
  overflow: hidden;
  border-radius: 50%;
  background: #f0e2d8;
  color: #754332;
  font-size: 11px;
  font-weight: 700;
}

.sv-support-customer-avatar img,
.sv-support-message-avatar {
  object-fit: cover;
}

.sv-support-customer-avatar img {
  width: 100%;
  height: 100%;
}

.sv-support-message-row {
  display: flex;
  align-items: flex-end;
  align-self: flex-start;
  gap: 7px;
  max-width: 100%;
}

.sv-support-message-row.is-customer {
  align-self: flex-end;
}

.sv-support-unread {
  position: absolute;
  top: -5px;
  right: -4px;
  display: grid;
  min-width: 21px;
  height: 21px;
  padding: 0 5px;
  place-items: center;
  border: 2px solid #fffaf4;
  border-radius: 999px;
  background: #bd4c3b;
  color: white;
  font-size: 11px;
  font-weight: 700;
}

.sv-support-widget {
  position: fixed;
  z-index: 1099;
  right: max(24px, env(safe-area-inset-right));
  bottom: max(94px, calc(env(safe-area-inset-bottom) + 82px));
  display: flex;
  width: min(390px, calc(100vw - 32px));
  max-height: min(640px, calc(100dvh - 120px));
  min-height: 330px;
  flex-direction: column;
  overflow: hidden;
  border: 1px solid rgba(124, 83, 65, .16);
  border-radius: 20px;
  background: var(--sv-support-paper);
  box-shadow: 0 24px 75px rgba(51, 35, 27, .24);
  animation: sv-support-arrive .22s ease-out both;
}

.sv-whatsapp-float[hidden],
.sv-support-widget[hidden],
.sv-support-launcher[hidden],
.sv-support-unread[hidden] {
  display: none;
}

.sv-support-header {
  display: flex;
  align-items: center;
  gap: 12px;
  min-height: 76px;
  padding: 14px 16px;
  background: linear-gradient(120deg, #f3e4d8, #fbf4eb);
}

.sv-support-header-logo {
  width: 43px;
  height: 43px;
  border-radius: 50%;
  object-fit: contain;
}

.sv-support-header-title {
  display: flex;
  flex: 1;
  flex-direction: column;
  gap: 3px;
}

.sv-support-header-title strong {
  font-size: 15px;
}

.sv-support-header-title span,
.sv-support-copy,
.sv-support-choice-detail {
  color: var(--sv-support-muted);
  font-size: 13px;
}

.sv-support-privacy-button {
  padding: 5px 7px;
  border: 1px solid #d9c8ba;
  border-radius: 999px;
  background: transparent;
  color: #67564a;
  cursor: pointer;
  font: inherit;
  font-size: 10px;
}

.sv-support-privacy-button:focus-visible {
  outline: 2px solid var(--sv-support-copper);
  outline-offset: 2px;
}

.sv-support-privacy-note {
  position: relative;
  flex: 0 0 auto;
  margin: 12px 14px 0;
  padding: 12px 12px 66px;
  overflow: hidden;
  border: 1px solid #ecdfce;
  border-radius: 12px;
  background: linear-gradient(135deg, #fffaf0, #f7efe2);
}

.sv-support-privacy-note[hidden] {
  display: none;
}

.sv-support-privacy-kicker {
  color: #79634e;
  font-size: 10px;
  letter-spacing: .04em;
}

.sv-support-privacy-text {
  position: relative;
  margin: 5px 0 0;
  color: #726353;
  font-size: 11px;
  line-height: 1.5;
}

.sv-support-cleaner {
  position: absolute;
  bottom: 0;
  left: 4px;
  width: 54px;
  height: 61px;
  pointer-events: none;
}

.sv-support-cleaner svg {
  display: block;
  width: 100%;
  height: 100%;
}

.sv-support-cleaner-broom {
  transform-origin: 52px 46px;
  animation: sv-support-broom 2s ease-in-out infinite;
}

.sv-support-privacy-sand {
  position: absolute;
  right: 12px;
  bottom: 10px;
  left: 58px;
  height: 6px;
  background: radial-gradient(circle, #b69b72 1px, transparent 1.5px) 0 0 / 8px 5px;
  opacity: .45;
}

.sv-support-privacy-note.is-cleaning .sv-support-cleaner {
  animation: sv-support-clean-sweep 1.65s ease-in-out both;
}

.sv-support-privacy-note.is-cleaning .sv-support-cleaner-broom {
  animation-duration: .25s;
}

.sv-support-privacy-note.is-cleaning .sv-support-privacy-text,
.sv-support-privacy-note.is-cleaning .sv-support-privacy-kicker,
.sv-support-privacy-note.is-cleaning .sv-support-privacy-sand {
  animation: sv-support-sand-clear 1.6s ease-in-out both;
}

@keyframes sv-support-broom {
  0%, 100% { transform: rotate(-8deg); }
  50% { transform: rotate(12deg); }
}

@keyframes sv-support-clean-sweep {
  from { left: 4px; transform: translateY(0); }
  40% { transform: translateY(-30px); }
  to { left: calc(100% - 48px); transform: translateY(-2px); }
}

@keyframes sv-support-sand-clear {
  from { clip-path: inset(0 0 0 0); opacity: 1; }
  to { clip-path: inset(0 0 0 100%); opacity: 0; }
}

body.motion-disabled .sv-support-cleaner,
body.motion-disabled .sv-support-cleaner-broom,
body.motion-disabled .sv-support-privacy-note.is-cleaning * {
  animation: none;
}

.sv-support-close {
  display: grid;
  width: 36px;
  height: 36px;
  place-items: center;
  border: 0;
  border-radius: 50%;
  background: transparent;
  color: var(--sv-support-muted);
  cursor: pointer;
  font-size: 22px;
}

.sv-support-close::before {
  content: "×";
}

.sv-support-close:hover,
.sv-support-close:focus-visible {
  background: rgba(117, 67, 50, .1);
}

.sv-support-status {
  margin: 0;
  padding: 10px 16px;
  background: #f2f8f1;
  color: #315c37;
  font-size: 13px;
}

.sv-support-status.is-error,
.sv-support-admin-message.is-error {
  background: #fff0ec;
  color: #a63c2e;
}

.sv-support-body {
  display: flex;
  min-height: 0;
  flex: 1;
  flex-direction: column;
  overflow: auto;
  padding: 20px;
}

.sv-support-heading {
  margin: 0 0 8px;
  font-family: inherit;
  font-size: 20px;
  letter-spacing: -.02em;
}

.sv-support-copy {
  margin: 0 0 16px;
  line-height: 1.55;
}

.sv-support-product-context {
  margin: 0 0 14px;
  padding: 10px 12px;
  border-radius: 10px;
  background: var(--sv-support-cream);
  color: var(--sv-support-copper-dark);
  font-size: 12px;
  line-height: 1.5;
}

.sv-support-choices {
  display: grid;
  gap: 10px;
}

.sv-support-choice {
  display: flex;
  min-height: 52px;
  flex-direction: column;
  justify-content: center;
  gap: 3px;
  padding: 11px 14px;
  border: 1px solid var(--sv-support-line);
  border-radius: 12px;
  background: #fff;
  color: var(--sv-support-ink);
  cursor: pointer;
  font: inherit;
  font-size: 14px;
  font-weight: 650;
  text-align: left;
  text-decoration: none;
  transition: border-color .16s ease, background .16s ease, transform .16s ease;
}

.sv-support-choice:hover {
  transform: translateY(-1px);
  border-color: #c99b84;
  background: var(--sv-support-cream);
}

.sv-support-choice:focus-visible,
.sv-support-launcher:focus-visible,
.sv-support-send:focus-visible,
.sv-support-admin button:focus-visible,
.sv-support-admin a:focus-visible {
  outline: 3px solid rgba(165, 105, 78, .45);
  outline-offset: 2px;
}

.sv-support-primary,
.sv-support-send,
.sv-support-admin-action {
  border-color: var(--sv-support-copper);
  background: var(--sv-support-copper);
  color: white;
}

.sv-support-primary:hover,
.sv-support-send:hover,
.sv-support-admin-action:hover {
  border-color: var(--sv-support-copper-dark);
  background: var(--sv-support-copper-dark);
  color: white;
}

.sv-support-thread,
.sv-support-history {
  display: flex;
  min-height: 0;
  flex: 1;
  flex-direction: column;
}

.sv-support-messages,
.sv-support-admin-messages {
  display: flex;
  min-height: 120px;
  flex: 1;
  flex-direction: column;
  gap: 10px;
  overflow: auto;
  padding: 2px 2px 12px;
}

.sv-support-message {
  max-width: 88%;
  padding: 10px 12px;
  border: 1px solid #eee4dc;
  border-radius: 14px 14px 14px 4px;
  background: #faf6f1;
  overflow-wrap: anywhere;
}

.sv-support-message.is-customer {
  border-color: #e7cfc0;
  border-radius: 14px 14px 4px 14px;
  background: #f5e9df;
}

.sv-support-message-body {
  margin: 0;
  white-space: pre-wrap;
  font-size: 13px;
  line-height: 1.5;
}

.sv-support-message-time,
.sv-support-admin-time {
  display: block;
  margin-top: 6px;
  color: var(--sv-support-muted);
  font-size: 10px;
}

.sv-support-attachments {
  display: grid;
  gap: 4px;
  margin: 8px 0 0;
  padding-left: 18px;
  font-size: 12px;
}

.sv-support-attachment {
  color: var(--sv-support-copper-dark);
  overflow-wrap: anywhere;
}

.sv-support-compose,
.sv-support-admin-compose {
  display: grid;
  gap: 8px;
  padding-top: 10px;
  border-top: 1px solid var(--sv-support-line);
}

.sv-support-chat-input,
.sv-support-admin textarea {
  width: 100%;
  min-height: 66px;
  resize: vertical;
  padding: 10px 12px;
  border: 1px solid var(--sv-support-line);
  border-radius: 10px;
  color: var(--sv-support-ink);
  font: inherit;
  font-size: 13px;
}

.sv-support-file-label {
  display: flex;
  align-items: center;
  gap: 8px;
  color: var(--sv-support-muted);
  cursor: pointer;
  font-size: 12px;
}

.sv-support-file-input {
  max-width: 200px;
  font: inherit;
  font-size: 11px;
}

.sv-support-selected-attachment {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  padding: 8px;
  border-radius: 8px;
  background: var(--sv-support-cream);
  font-size: 12px;
  overflow-wrap: anywhere;
}

.sv-support-selected-attachment[hidden] {
  display: none;
}

.sv-support-remove-attachment {
  padding: 4px 7px;
  border: 1px solid var(--sv-support-line);
  border-radius: 6px;
  background: white;
  color: var(--sv-support-copper-dark);
  cursor: pointer;
  font: inherit;
}

.sv-support-admin-compose .sv-support-selected-attachment {
  grid-column: 1 / -1;
}

.sv-support-send,
.sv-support-admin-action {
  justify-self: end;
  min-height: 40px;
  padding: 8px 16px;
  border: 1px solid;
  border-radius: 10px;
  cursor: pointer;
  font: inherit;
  font-size: 13px;
  font-weight: 650;
}

.sv-support-send:disabled,
.sv-support-admin-action:disabled {
  cursor: wait;
  opacity: .65;
}

.sv-support-history-list {
  display: grid;
  gap: 7px;
  margin-top: 12px;
}

.sv-support-history-item {
  padding: 9px 11px;
  border: 1px solid var(--sv-support-line);
  border-radius: 10px;
  background: white;
  color: var(--sv-support-ink);
  cursor: pointer;
  font: inherit;
  font-size: 12px;
  text-align: left;
}

.sv-support-admin {
  margin: 28px 0;
  padding: 24px;
  border: 1px solid var(--sv-support-line);
  border-radius: 18px;
  background: var(--sv-support-paper);
}

.sv-support-admin-heading h2 {
  margin: 0 0 6px;
  font-size: 22px;
}

.sv-support-admin-heading p {
  margin: 0 0 18px;
  color: var(--sv-support-muted);
  font-size: 13px;
}

.sv-support-retention {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 10px;
  margin-bottom: 12px;
  padding: 12px;
  border: 1px solid var(--sv-support-line);
  border-radius: 12px;
  background: var(--sv-support-cream);
  font-size: 13px;
}

.sv-support-retention input {
  width: 76px;
  min-height: 38px;
  padding: 6px 9px;
  border: 1px solid var(--sv-support-line);
  border-radius: 8px;
  font: inherit;
}

.sv-support-admin-message {
  margin: 0 0 12px;
  padding: 9px 12px;
  border-radius: 8px;
  background: #f2f8f1;
  color: #315c37;
  font-size: 13px;
}

.sv-support-admin-layout {
  display: grid;
  min-height: 500px;
  grid-template-columns: minmax(220px, .75fr) minmax(300px, 1.5fr);
  overflow: hidden;
  border: 1px solid var(--sv-support-line);
  border-radius: 14px;
}

.sv-support-admin-list {
  display: flex;
  flex-direction: column;
  gap: 5px;
  overflow: auto;
  padding: 8px;
  border-right: 1px solid var(--sv-support-line);
  background: #fdfaf7;
}

.sv-support-admin-conversation {
  display: flex;
  flex-direction: column;
  gap: 5px;
  padding: 11px;
  border: 1px solid transparent;
  border-radius: 9px;
  background: transparent;
  color: var(--sv-support-ink);
  cursor: pointer;
  font: inherit;
  text-align: left;
}

.sv-support-admin-conversation:hover,
.sv-support-admin-conversation.is-selected {
  border-color: var(--sv-support-line);
  background: white;
}

.sv-support-admin-conversation-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  font-size: 13px;
}

.sv-support-admin-unread {
  display: inline-grid;
  min-width: 19px;
  height: 19px;
  padding: 0 4px;
  place-items: center;
  border-radius: 999px;
  background: #a75742;
  color: white;
  font-size: 10px;
}

.sv-support-admin-subject {
  font-size: 12px;
  font-weight: 600;
}

.sv-support-admin-preview {
  overflow: hidden;
  color: var(--sv-support-muted);
  font-size: 11px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.sv-support-admin-thread {
  display: flex;
  min-width: 0;
  flex-direction: column;
  padding: 14px;
}

.sv-support-admin-compose {
  grid-template-columns: 1fr auto;
}

.sv-support-admin-compose .sv-support-file-label {
  grid-column: 1 / -1;
}

.sv-support-admin-compose .sv-support-admin-action {
  grid-column: 2;
}

@keyframes sv-support-arrive {
  from { opacity: 0; transform: translateY(9px) scale(.985); }
  to { opacity: 1; transform: translateY(0) scale(1); }
}

@media (max-width: 600px) {
  .sv-support-launcher {
    right: max(14px, env(safe-area-inset-right));
    bottom: max(14px, env(safe-area-inset-bottom));
    min-height: 52px;
    padding-right: 15px;
  }

  .sv-support-launcher-logo {
    width: 36px;
    height: 36px;
  }

  .sv-support-widget {
    right: 10px;
    bottom: max(76px, calc(env(safe-area-inset-bottom) + 66px));
    width: calc(100vw - 20px);
    max-height: min(690px, calc(100dvh - 96px));
    min-height: min(420px, calc(100dvh - 110px));
    border-radius: 17px;
  }

  .sv-support-admin {
    margin: 18px 0;
    padding: 15px;
  }

  .sv-support-admin-layout {
    min-height: 600px;
    grid-template-columns: 1fr;
    grid-template-rows: minmax(150px, .6fr) minmax(360px, 1.4fr);
  }

  .sv-support-admin-list {
    border-right: 0;
    border-bottom: 1px solid var(--sv-support-line);
  }

  .sv-support-admin-thread {
    padding: 10px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .sv-support-cleaner,
  .sv-support-cleaner-broom,
  .sv-support-privacy-note.is-cleaning * {
    animation: none;
  }

  .sv-support-launcher,
  .sv-support-launcher-dock .sv-support-launcher,
  .sv-support-choice {
    transition: none;
  }

  .sv-support-widget {
    animation: none;
  }
}
.sv-support-staff-identity { display: flex; align-items: center; flex-wrap: wrap; gap: 8px; margin-bottom: 8px; font-size: 12px; }
.sv-support-staff-badge { border: 1px solid currentColor; border-radius: 999px; padding: 2px 7px; font-size: 10px; }